Claims Administrator
2 weeks ago
A highly renowned Health-care provider based in friendly offices near Waterloo is looking for an organised Claims Administrator who will be able to deal with around 70 claims a day.
- Update and maintain policyholder records.
- Assess and process claims ranging from Dental, Optical and Medical categories.
- Take daily claims and policy related telephone calls from our policyholders
- Respond in a prompt, friendly and helpful and timely manner to all telephone calls from existing policyholders and potential policyholders.
- Provide policyholders with accurate information and guidance regarding our schemes, balances left to claim.
- Ensure the complete and effective resolution of the immediate queries or concerns at first point of contact
- Make minor amendments to cover details/personal data e.g change of address.
- Good Customer Service experience
- Will have worked in a similar environment.
Benefits:
- Excellent health-care benefits
- Annual bonus
- Hybrid working ( 3 days in the office)
- After successful probation, salary rises from £25,000 - £26,000pa
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