Booking Clerk

1 week ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are looking for a vibrant, confident person to join the team to help deliver a high quality service in Women's Services at Colchester Hospital. We need key staff, with excellent communication skills and attention to detail, to work here.

You will need to have the ability to work on your own initiative and you must be able to remain calm in difficult situations. Patients who are invited to attend these appointments may be anxious so you will need to be able to listen and deal with their enquiry politely and efficiently.

You will be required to work within timed pathways and comply with national and local waiting time targets.

Main duties will include supporting the Outpatients Service for patients attending Gynaecology appointments.

You will operate a computerised appointment system to schedule/reschedule patient appointments. You will also work closely with medical secretaries and clinical staff to ensure that clinics work efficiently in a day to day basis.

You must have basic keyboard skills and have a clear and confident telephone manner. Ideally, you will have previous experience in a similar environment within an NHS setting. You will need to have excellent organisational skills as this is a fast paced environment to work in.

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated, experienced administrator to join the endoscopy booking team as an endoscopy booking clerk at Colchester Hospital, part time 25 hours per week. In this role you will be contacting patients via the phone, directly to book patients for their endoscopy procedures to assist diagnosis via our 18 week,...

  • Booking Clerk

    2 days ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **Do you like planning? Do you like working under pressure? Do you like regular communications with patients and clinicians? If so, this fast paced, high pressured urology booking role may be the role for you. This role is imperative in the smooth running of the urology service and has a direct impact to patient's life as well as performance to the...


  • Colchester, United Kingdom The Random House group Full time

    We have an exciting opportunity for an Accounts Payable Clerk to join our Bertelsmann Global Business Services (BGBS) team based in Frating, Colchester on a fixed-term basis until May 2026. Bertelsmann Global Business Services Ltd (BGBS) is an accounting shared service centre established in 2018 to provide accounting functions for Bertelsmann group...

  • Admissions Clerk

    4 days ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We have an opportunity for an experienced Admissions Clerk based in our Breast Services team. You will be required to assist with the provision of high quality general administrative services to the wider team. In addition you will be responsible for managing, in conjunction with Consultants, the waiting list and admissions to ensure that: - Patients are...

  • Booking Clerk

    6 days ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Are you a person who likes planning and thrives under pressure? Do you like to communicate with patients and clinicians in a fast-paced environment? If so, then we have the perfect role for you. This is a role that is imperative in the smooth running of the gynaecology service at Colchester Hospital supporting our operational and clinical teams and has a...

  • Ward Clerk

    2 weeks ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Our Children’s Services team is actively recruiting for a highly motivated and dedicated Ward Clerk to join our busy, vibrant unit in Children's Outpatients at Colchester General Hospital. You will actively participate as a full member of the team, assisting with the smooth running of the Outpatients department by managing the reception and administrative...

  • Ward Clerk

    2 weeks ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We currently have a vacancy on Peldon Ward for our Ward Clerk/Receptionist at Colchester Hospital. We are looking to recruit professional, enthusiastic and reliable people to work as part of a team providing an efficient and effective reception/ward clerk service to patients and visitors. You must be able to remain calm in a busy environment whilst being...

  • Booking Clerk

    4 days ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Main duties will include processing of cancer referrals sent into the Trust by GP's & booking urgent new appointments in accordance with the timeframes set out within the National Cancer Waiting Times Guidance. You will be responsible for contacting patients by telephone to invite them to urgent appointments within the next 14 days. For full details of the...

  • Ward Clerk

    2 weeks ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Our Children’s Services team is actively recruiting for a highly motivated and dedicated Ward Clerk to join our busy, vibrant unit within Children's Ward, Young peoples unit and Children's Elective Care at Colchester General Hospital. You will actively participate as a full member of the team, assisting with the smooth running of the inpatient department...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are looking for a vibrant, confident person to join our Cancer Hub at Colchester General Hospital to help deliver a high quality service We need key staff, with excellent communication skills and attention to detail. You must have basic keyboard skills and have a clear and confident telephone manner. Ideally, you will have previous experience in a...