Customer Service Advisor

4 days ago


Newtown, United Kingdom Rebo UK Ltd Full time

We are looking for experienced **Customer Service Advisors** to join our expanding team at our busy sitee in Montgomery, near Newtown.

Over the last 15 years **Rebo - Outdoor Toys** has become one of the UK’s fastest growing online retailers, supplying a wide range of outdoor toys to our growing customer base. We design and manufacture many of our own wood-based products at our Llanymynech site. Alongside this we also stock a wide range of children’s outdoor toys and accessories for the home market. Here at Outdoor Toys, we want to make sure our customers have the best possible experience when shopping with us; we don’t compromise on service, quality or value for money, as we strive to give our customers the highest level of service hence ensuring great customer loyalty.

**Responsibilities**

To assist customers with queries and matters concerning product and delivery in an effective and timely manner ensuring a rewarding customer experience.

Ensuring company processes are followed and deadlines are met.

**Knowledge & Experience**

You will have strong planning and organisational skills

You will be self motivated, with a positive outlook and able to make decisions within your area of responsibility.

You will be able to manage competing demands simultaneously whilst ensuring customers feel valued through your excellent communication skills.

Rebo Outdoor Toys is happy to be able to offer a variety of work patterns including part time and temporary work. Hours include evenings and weekends and overtime is available.

Our offices are in a beautiful rural location so own transport is essential.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: £21,840.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Newtown: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)



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