Part Time Customer Service Advisor

2 days ago


Newtown, United Kingdom West Brom Full time

**Part Time Customer Service Advisor**

**Location**:Newtown Branch - 7 Broad Street, Newtown, Powys, SY16 2LU

**Salary**: £14,092 per annum

**Contract**:Permanent

**Hours**:Part Time - 25 hours per week (9:00 - 14:00, Monday - Friday and Saturdays (09:30 - 12:30) approximately 3 per month

Are you a people person and passionate about providing first class customer service? If this sounds like you, then we have your next new challenge waiting for you.

We are currently recruiting for a part time Customer Service Advisor to join our team at our Newtown Branch. You will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.

At the West Brom you’ll have every opportunity to take the next step and keep moving: we’re well known for providing excellent development support and always promote from within wherever possible.

**Key Responsibilities**
- To be the face of the West Brom
- To deliver excellent customer service every time
- Identifying and providing solutions to customers’ needs
- Providing solutions to individual customers’ needs
- Cash and cheque handling
- Ability to get things right first time
- Support the Branch Manager in their absence

**Skills & Attributes**
- Exceptional customer service experience
- Genuine interest in customers & their needs
- Driving enthusiasm within a team
- Excellent communication skills
- Meticulous attention to detail

**What’s in it for you?**
We wholeheartedly believe that our people are our greatest asset, that’s why in addition to your salary you will be rewarded with a wide range of other benefits:
- Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
- Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
- Social club membership - dozens of discounts available for a wide variety of family days out and events
- Corporate health plan with the option to include family members
- Discounted travel cards
- West Brom staff car scheme
- Life assurance provided by the Society at 4 times your salary

**Why choose the West Brom?**
At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

**Do it today and click apply



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