Retail Apprentice

2 weeks ago


Exeter, United Kingdom Intec Business Colleges Full time

**ARK PET CENTRE(PLYMOUTH) LTD**

Working for The Ark Pet Centre you will ensure customers feel welcome in the store and build a rapport with them. You will also be required to assist customers with bathing, washing, and drying of their dogs and carry out a basic visual health check of the dog on behalf of the owner before bathing.

Duties to include:

- Ensuring all customers feel welcome
- Building a rapport with customers to identify their pet care needs
- Utilize your skills and knowledge to help customers provide the best possible care for their pets
- Ensure sales are correctly and efficiently handled at the till
- Exceed customer expectations

Our Stores:

- Ensure stock levels are replenished to meet customer needs and expectations
- Ensure high standards of store presentation
- Make customers aware of current deals and promotions
- To assist with administration tasks such as stock ordering, control, maintaining record and data entry
- To ensure the washroom is always kept clean and tidy, free from hazards and to ensure baths are cleaned after every use

Dog Wash:

- Helping to assist customers with bathing, drying of their dogs with the onsite facilities
- Carry out basic visual health check on behalf of owner before bathing

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Retailer Level 2 Apprenticeship Standard
- Functional Skills in maths & English

**What is the expected career progression after this apprenticeship?**
- Permanent position at the end of the apprenticeship - progression to develop and move up the ladder

**Working week**

Monday - Saturday 9am - 6pm Sunday: 9.30am - 4.30pm (usually 10am-4.30pm or 9.30am - 4pm) On a shift rota working 5 out of the 7 days. TBC. Will be required to work weekends

Total hours per week: 30 hours a week

**Expected duration**

15 Months

**Qualifications**
- GCSE or equivalent Maths & English (Grade A*-C or 9/4) desirable

**Desired skills and personal qualities**
- Communication skills
- Attention to detail
- Customer care skills
- Logical
- Team working
- Initiative
- Likes/takes interest in dogs
- Polite and friendly
- Self motivated
- Good time keeping

**Things to consider**

On occasion may be required to work at a different location if one of the stores need cover, travel out of Plymouth is paid / reimbursed. Manual handling involved Will be require to work weekends due to busiest sales period You will be expected to approach and engage with customers in a sales advisor role

**Job Types**: Full-time, Apprenticeship

**Salary**: £158.40 per week

**Benefits**:

- Company pension
- Transport links

Work Location: In person

Reference ID: Ark Pet Centre (Plymouth)



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