Quality Assurance Lead

**Quality Assurance Lead Opportunity**

This is an exciting opportunity to join the Regulated Sales & Distribution Risk team as a Quality Assurance Lead

You will work closely with the Quality Assurance Manager, delivering Quality Assurance Activity across all our sales & distribution channels, supporting the development of Quality Assurance Specialists in the team and ensuring that planned assurance activity is delivered to the required standards and timescales.

**About the role**

As a Quality Assurance Lead you will support the Quality Assurance Manager in planning and directing and delivering sales & distribution related quality assurance activity to ensure regulatory compliance and adherence to Group Sales Policy and related frameworks.

In addition to leading your own work, you will support the QA Specialists with delivery of the RSDR plan.

**About you**

It is important that you have excellent communication and relationship management skills because you will be working closely with the team and the wider business and you may be required to present your findings to our Divisional Risk Committee or persuade stakeholders to take action if there has been a risk identified in a policy or framework.

You will have good coaching skills and be comfortable working independently.

You will be giving advice and communicating to the business on associated risks therefore you will need to have following qualifications; full CeMap (1, 2 & 3) or a recognised risk or compliance qualification, and be experienced in at least one of: quality assurance; compliance monitoring; regulated mortgage sales; MCOBs and ICOBs regulation; risk management.

Using Excel and data manipulation you will analyse your test results to identify any trends / concerns and highlight these to the business via a report agreeing actions where improvement is required.

It would also be useful for you to understand the financial services industry, markets and competitors and of how financial services organisations operate and the associated regulatory environment

**About us**

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Flexibility.** We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

**Development**. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

**Inclusivity.** We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

**About our Benefits**

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

- ** Holiday.** You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- ** Bonus**. We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 10% annual bonus.
- ** Pension.** We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- ** Healthcare.** Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- ** My Benefits**. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,

**Ready to apply?**

**Want more information?