Administration Assistant
5 days ago
We have an exciting opportunity for a Band 2 Administration Assistant to join our team
You will be responsible to provide secretarial, clerical and receptionist support to specialty teams
To work within the Trust values and core standards to maintain an excellent patient experience at all times
The post holder will be required to work flexibly across the Trust in a variety of specialties
- Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e. telephone, written, face to face
- Receive telephone calls and enquiries, taking appropriate action, or, where necessary, re-direct or accept a message on behalf of members of the specialty team
- Working within set work patterns of specialty, prioritise own work efficiently and effectively to ensure all administrative duties are met, highlighting any issues to a senior secretar
As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
Refer to the job description for further information
- Communicate with secretarial and clinical team regarding patients’ procedure details and instruction, at times communicating directly with patients to arrange
- Ensure the timely arrival of patient information to the appropriate destination to facilitate prompt patient care
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