Business Support Officer

5 days ago

Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Business Support Officer (Full Time)**:Posted on 2 June 2025 Apply
- Directorate BHCC: Families, Children and Wellbeing
- Salary £28163 - £30060
- Contract Permanent

**Location**:
Portslade Hub

Smaller map

**Job Summary**:
- Job reference

orbis/TP/489/44478- Positions available

1- Working hours

37- Closing date

22 June 2025- Job category

Administration & Clerical- Organisation

Brighton & Hove City Council

**Job introduction**:
The Contact Service provides supervised contact for children in care to safely spend time with their parents and significant family members. We are a large, well established and supportive staff team who strive to provide the best experience for families having contact.

For more info or an informal chat about the role please contact Nat Smart (Contact Coordinator - 01273 295933)

**About the role**:
The primary function of the role is to assist in administrating complex contact arrangements, to include scheduling work, liaising with parents, carers, contact staff, social workers and other professionals, maintaining databases, invoicing, minuting meetings and running the office. Administrators are based at the contact centre which means there is a high level of public facing work which requires excellent communication skills and a good degree of calm as contact can sometimes be an emotive and stressful experience for the people involved.

Key skills you can offer:

- Good communication and people skills
- Experience in administration including arranging meetings, diary management, minute taking
- Ability to multi task effectively in a pressured work environment according to business priorities
- A flexible, adaptable approach to work
- Ability to deal with confidential information tactfully and with discretion
- Competent in working with Outlook and Microsoft Office packages
- Ability to manage confidential information tactfully and with discretion.
- Inputting and retrieval of data on service-based IT system
- Availability 9am-5pm (centre opening hours) (Please note this role is located in the centre)

Our offer to our Team Administrators:

- Career average pension scheme
- Generous Annual Leave
- A program of learning and development opportunities
- Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

**Additional information**

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and How we create a fair and inclusive workplace.

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