Business Support Officer

**Business Support Officer**:Posted on 30 May 2025 Apply
- Directorate BHCC: Families, Children and Wellbeing
- Salary £27269 - £27269
- Contract Permanent

**Location**:
Drove Road

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**Job Summary**:
- Job reference

orbis/TP/128304/44898- Positions available

1- Working hours

37- Closing date

15 June 2025- Job category

Social Work - Children- Organisation

Brighton & Hove City Council

**Job introduction**:
We have an exciting opportunity for a Business Support Officer to work across our 3 children's homes Tudor House, Drove Road and Rainbow Lodge.

This is a full-time position working Monday to Friday.

Interview Date: to be confirmed

**About the role**:
Drove Road and Tudor House provide short breaks to children and young people with complex disabilities, Rainbow Lodge provides full time care to children with complex disabilities. We are looking for a Business Support Officer / Administrative Assistant across the 3 homes. You will support the staff and managers at the 3 homes, including answering the phones to parents / carers and professionals, processing invoices and payments and purchases, organising repairs, providing parents/ carers written information about their child's stays, ensuring files are up to date and minuting meetings, as well as any other administration duties that arise. It is essential that you have the ability to communicate effectively in person, by telephone and in writing and to manage an evolving workload using your time-management skills.

You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service and strict deadlines. This role involves the use of various computer packages and requires you to be able to monitor and analyse data for your team as well as running reports to ensure adherence to statutory deadlines. First impressions count so we are looking for an enthusiastic, organised, confident and experienced administrator to represent our service.

Here is what our Business Support Officers say about working in Families Children & Learning:
“The diversity of duties and working in Children’s Services is what attracted me to the role”

“Supporting my social workers, I get a lot of job satisfaction doing this job - feel like I am really involved and helping families lives”

“Feeling you have helped a client in the absence of the social worker in trying to sort out their problems. Having an understanding of their case and developing a rapport with some of the parents.”

Key skills you can offer:

- A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
- Ability to deal with confidential information tactfully and with discretion
- Accuracy and attention to detail
- Experience in business support duties including arranging meetings, and taking minutes which may be of a complex nature.
- Competent in working with Outlook and Microsoft Office packages
- Ability to deal with confidential information tactfully and with discretion.
- Inputting and retrieval of data on service based IT system

Our offer to Business Support Officers:

- Career average pension scheme
- Generous Annual Leave
- Being an active part of group supervisions
- 1-2-1 support from your Business Support Manager
- A programme of learning and development opportunities through our Learning Gateway
- An online toolbox of resources to support the work of the Business Support Officer
- Peer support from other business support colleagues across the service
- Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).