Customer Service Administrator

1 week ago

Stockport, United Kingdom Brazilian Booty Lift Bbare Full time

_Customer Service Administrator_
Are you looking for an opportunity in customer service with a desire to provide exceptional standards of service?

Are you confident, well-spoken, professional, and able to deliver great customer service with a proven track record of building relationships over the phone?

Do you have great listening and communication skills and the ability to use your initiative for the benefit of our customers and our business?

If this sounds like you then we would love to hear from you...

An exciting opportunity has arisen for a customer service administrator to join a fantastic organisation based in Stockport.

As a customer service administrator, you will be responsible for providing a comprehensive service to all staff across both businesses and will be taking responsibility for all the administration functions within the business group.

**Responsibilities**:

- Assist the sales team in providing a comprehensive service to all staff.
- Act as the key point of contact for all the administration enquires.
- Handle customer complaints and queries.
- Providing information and updating data in relation to our customer base
- Arranging machine services, repairs and deliveries.
- Sending out documents as requested by management team.
- Act as first point of contact for all telephone calls into the department.
- Experience in using a CRM system is highly desirable.
- A strong knowledge of using Microsoft Office.
- Experience of working within a fast-paced customer service role.
- Ability to build and maintain excellent and credible relationships with all customers - both internal and external.
- Strong interpersonal/communication skills both verbal and written with a good level of situational sensitivity.
- Able to work under pressure with an attention to detail and deliver quality results.

Immediate start

**Salary**: £19,000.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

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