Marketplace Operations Assistant

Job title

Marketplace Operations Assistant

Job reference

REQ003981

Date posted

30/08/2024

Application closing date

13/09/2024

Location

Falmouth

Contractual hours

Blank

Basis

Full Time

Job category/type

Head office

Attachments

Blank

Job description

At Seasalt we live and breathe our product and are proud of the exceptional quality and level of care we take in design and sourcing, to deliver beautiful garments which are loved by our customers. Based on the Cornish coast, we're a multi-channel lifestyle brand with over 70 shops across the UK & Ireland, over 400 wholesale stockists and a growing online business.

This role is offered as a full time, temporary role for a period of up to 12 months to cover Family Leave, and is based in Cornwall.

In our blended approach to hybrid working, we expect our people to work a minimum of 40% of their week from a Seasalt Office in Cornwall, the remaining 60% of the time will be from home (or your chosen location - however, you must be based in the UK)'

**You'll help us by**:
**Product Information Provision (“Live” partners)**

Developing an understand of what product and imagery information Seasalt have in our systems that 3rd party partners can utilise, working with key stakeholders to ensure this is maintained and any additions are added once signed off.

Providing product data to partners (including to 3PL partners), in line with their individual requirements/ customisations, to timing agreed with partners and internal teams. Ensuring that data is accurate, and maintained when changes are made to assortments or products. Escalating data quality/availability issues to internal teams, as required, to ensure that all data is available to partners.

**Product Information Flow (New Partners)**

Working with the Marketplace Operations Team Leader, establish the data requirements of new partners, and develop Seasalt’s capability to provide this.

**Partner monitoring**

Monitoring the websites of partners to understand what items are live, and check that all descriptions/data are as expected. Communicate observations to the colleagues in Channel Merchandising and Partner Account Management teams

**Communication**

Building strong links with internal 3rd Party partner team and internal departments, who are part of the product data and imagery cycle - photography, merch, marketing and buying. Also, links with external 3rd Party partner teams as required.

**The skills you'll be sharing with the team**:

- Previous administrative experience and organisational skills
- Ability to work cross functionally and build relationships
- Good working knowledge of Microsoft Office suite
- Good analysis skills, able to interpret data
- Good Excel skills, able to work data, knowledge of formulas
- Keen interest in fashion/apparel and omnichannel retailing
- Excellent communication skills, both verbal & written
- Attention to detail
- Ability to manage own priorities and workload, delivering within deadlines
- Dedication to developing self, team and role being honest and respectful
- Professional and able to give/receive constructive feedback
- Flexible/adaptable

**Why we hope you’ll love working with us**:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

- Salary: £24,000pa
- 34 days paid annual leave (including bank holidays), increasing with length of service
- Attractive 50% employee discount
- Flexible benefits allowance to personalise your benefits package
- Private Medical Scheme including 24/7 virtual GP
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
- Pension plan with generous 7% employer contributions
- Life assurance programme
- Enhanced family leave policies
- Flexible working opportunities with our ‘blended’ working approach
- Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
- Paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network and Culture Crew
- 100s of savings on top retailers and gym memberships through our discount hub