Administrator - Staff Apprenticeships

**Salary**

UH5 £28,778pa to £32,080pa (pro rata) by annual increments on achieving designated skills and experience

**Contractual hours**

29.6

**Basis**

Part Time

**Job category/type**

Professional/Technical

**Job reference**

REQ000203

**Post Title**: Administrator - Staff Apprenticeships

**SBU/Department**:Human Resources - Learning and Organisational Development

**FTE**: 0.8 FTE (working 29.6 hours per week)

**Duration of Contract**: Permanent

**Annual Leave**:25 days pro rata plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

**Location**:Maclaurin Building, Bishop Square, Hatfield

An exciting opportunity has arisen to support the Employee Apprenticeship Lead (EAL) within the Learning and Organisational Development team, part of our Human Resources Department. This new role has been created in response to the EAL’s growing and evolving workload.

**Main duties and responsibilities**

The successful applicant for this role will support administrative support which will include tasks such as preparing apprenticeship documentation, managing and monitoring staff enquiries, providing guidance to staff completing their apprenticeships, assisting with recruitment, liaising with training providers, managing relevant inboxes and communication channels and using various support systems, including the governments apprenticeship platform.

You will work closely with departments across the university, including Marketing, to support work-related objectives and ensure the smooth delivery of promotional activities and staff communications. Assist the EAL in organising staff events - both in-person and online - including activities for National Apprenticeship Week, held annually early February.

A key part of the role involves managing and regularly updating intranet and web pages with the latest apprenticeship news and promotional activities. It’s essential that all information remains current and aligned with government policy, so a solid understanding of apprenticeship funding rules and guidelines is required. This includes monitoring and implementing updates, revising relevant documentation - such as HR paperwork, guides, and processes - and registering with regulatory bodies like the Department for Education (DFE). Attending relevant online events and conferences will also help staying informed about policy changes.

**Skills and experience required**

We are looking for someone with a strong track record of delivering excellent customer service and proven administrative experience. Ideally, you will also bring experience working within apprenticeships and/or the higher education sector. These qualities are essential to supporting both staff and operational needs in a fast-paced, detail-oriented environment.

A proactive approach, strong communication skills, and keen attention to detail are essential to accurately collect and manage information in line with government guidelines.

**Qualifications required**

You will be educated with a minimum of A-levels or a level 3 apprenticeship or equivalent proven professional work experience. An undergraduate degree or equivalent level 6 qualification is desirable.

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Please view the job description and person specification for a full list of the duties and essential criteria. _**_Please attach a personal statement showing clearly how your skills and experience match the Person Specification._

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We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

**Closing Date**: 12 October 2025

**Interview Date**:23 October 2025

**Reference Number**: REQ000203

**Date advert placed**: 22 September 2025