Customer Service

1 week ago

Chesterfield, United Kingdom MPC Services (UK) Ltd Full time

MPC Services (UK) Limited are specialists in the servicing and installation of packaged sewage treatment systems and pumping stations. Due to continued growth and the introduction of some unique products we are looking for a new team member to support our service team based in the Chesterfield area, Derbyshire.

**Role: Sales**

We are looking for a self-motivated, enthusiastic, driven individual to join our expanding service team in the Chesterfield area.

**Duties**

This role requires excellent communication skills and telephone manner. In the main the role will typically involve:

- Dealing with incoming calls from our customers
- Communicating and supporting other team members to provide an efficient high-quality service to our customers
- Inputting customer data into our CRM system
- Ensuring that all responses to enquiries are written correctly with the right level of detail
- Pro-active management of incoming and outstanding enquiries, assisting others as required
- To be able to work under own initiative, prioritise your own workload and meet relevant internal and external deadlines whilst being willing to learn and undertake appropriate training to further your knowledge

Considerations include:

- **Quality Customer service is at the heart of what we do**. You must have a positive, polite and thoughtful approach through verbal and written communication.

Role details:

- **Hours: Full time** - working hours to be discussed, primarily 08.30 - 17.30
- **Training provided**:formal and on-the-job training will include company processes and technical material. You must be IT literate and an effective learner.
- **Overtime & weekend hours - **Available once fully trained with prior agreement.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday with some weekend work

**Experience**:

- Customer service: 1 year (required)
- Administration: 1 year (required)
- Technical Sales (Desirable)
- GCSE level C/4 or above in English and Maths (required)

Ability to commute/relocate:

- Chesterfield: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative: 1 year (required)
- GCSE level C/4 or above in English and Maths (required)

Work Location: One location

**Salary**

From £10.50-£12.00 per hour depending on experience with possibility of discretionary bonuses.

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£12.50 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chesterfield, Derbyshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Customer Service

    1 week ago

    Chesterfield, United Kingdom The Best Connection Employment Group Full time

    **The Best Connection are looking for a Customer Service Assistant **to join our client based in the Chesterfield area. **Pay rates**: **£12.00 to £12.50 per hour, Monday to Friday 9am to 5pm.** **Your Tasks and Responsibilities** - Data entry - Excel spreadsheets. (Training given on in-house system) - Liaising with the manager and administration teams -...

  • Customer Service Assistant

    1 day ago

    Chesterfield, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Chesterfield, S44 5HY **Hours**:Part-Time Hours Available **Hourly Rate**: Up to £11.00 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+...

  • Customer Service Coordinator

    1 week ago

    Chesterfield, United Kingdom Harron Homes Full time

    Key Purpose of Role To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities -...

  • Customer Service Administrator

    5 days ago

    Chesterfield, United Kingdom Sterigenics UK LTD Full time

    **Objective of the function** Ensure that communications with customers are clear, effective, and that records are maintained. Provide quality customer care, building good working relationships with both customers and internal departments. **Responsibilities/Duties** - Ensure communication is clear, effective, and proactive. - Handle customer inquiries and...

  • Customer Service Administrator

    1 day ago

    Chesterfield, United Kingdom GerrardWhite Full time

    Do you have customer service experience? Are you looking to start your career in an office role? As a **Customer Service Administrator** you will be responsible for looking after your customer. They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs.You will be there to...

  • Customer Service Coordinator

    2 weeks ago

    Chesterfield, United Kingdom FUSION GROUP Full time

    **VACANCY: Customer Service Coordinator ( Export / International )** **LOCATION: Chesterfield - S41** **ABOUT US**: Fusion Group is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world. Based...

  • Customer Service Coordinator

    2 weeks ago

    Chesterfield, United Kingdom FUSION GROUP Full time

    **VACANCY: Customer Service Coordinator ( Export / International )** **LOCATION: Chesterfield - S41** **ABOUT US**: Fusion Group is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world. Based...

  • Customer Service Advisor

    1 day ago

    Chesterfield, United Kingdom SBFM Ltd Full time

    **About The Role**: **Customer Service Advisors required to work in the S41 area of Chesterfield.** **Hours of work**:Monday to Thursday 0845-1700 & Friday 0845-1630 Duties will include: - Processing customer sales/purchase orders using SAP system - Answering Calls and dealing with customer enquiries/queries promptly and effectiveley - Managing customer...

  • Customer Service Apprentice

    1 day ago

    Chesterfield, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors SKODA Chesterfield** Do you want to earn a basic salary of £18,000 per year with this increasing to £23,500 plus bonus after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for...

  • Customer Service Assistant

    5 days ago

    Chesterfield, United Kingdom Bathcenter.co.uk Full time

    **About us** We are agile, professional and innovative. Our work environment includes: - Modern office setting - Work-from-home days - Casual work attire - On-the-job training - Flexible working hours '''Duties''' - Providing excellent customer service and resolving customer complaints or issues - Assisting customers with product selection and providing...