Customer Experience Assistant

2 weeks ago

Aberdeen, United Kingdom Aberdeen Performing Arts Full time

We are recruiting for enthusiastic and friendly** Customer Experience Assistants** **(Hospitality)** to join our Hospitality/Food and Beverage team on a casual basis in our hospitality services, bars and cafe bars at our city-centre venues His Majesty's Theatre, Music Hall and the Lemon Tree.

You will provide exceptional customer service and perform hospitality duties in the preparation and service of drinks and food to customers at our cafe bars and bars in our venues, ensuring that our customers have a safe and memorable experience.

Aberdeen Performing Arts is an award-winning creative hub at the heart of city life. We run three city centre venues: His Majestys Theatre, the Music Hall and the Lemon Tree and three city centre festivals: Granite Noir book festival, True North music festival and Light the Blue youth arts festival. Our Customer Experience (Hospitality) Assistants will work across all venues, providing service within the day-to-day operations of our hospitality services. This includes a 'Crush Bar' pre-show and interval service with high volumes of customers requiring service over a short period of time, our day-time cafe bar service at the Music Hall and our fabulous re-developed cafe bar The Terrace at His Majesty's Theatre.

We have vacancies which are flexible to cover a variety of shifts across days and evenings. Due to the nature of our business, regular availability on Friday and Saturday evenings is essential.

If you are passionate about hospitality and customer experience and ready to create a spark, please get in touch wed love to hear from you

Aberdeen Performing Arts is a real living wage employer, with the hourly rate for this role is £10.90, and we offer an excellent benefits package which includes staff discounts and offers.
- why you would love to work with Aberdeen Performing Arts
- why you are perfect for this role
- how you would create a SPARK (with reference to our values)

We are an equal opportunities employer and are committed to the principle of diversity in all areas. In that spirit, applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.

This post does not meet the minimum requirements for visa sponsorship under the skilled worker route. we are therefore unable to consider applicants for this post that require sponsorship to work in the UK.

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