Receptionist

What does living fully mean to you?

Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, a career with **Abbey Hotel Bath - A Tribute Portfolio Hotel (part of the Marriott collection)** can help you live life to its fullest, no matter how you define it.

Abbey Hotel, Bath is located in the centre of the beautiful wellbeing destination of Bath, just a short walk from the Roman Baths, Bath Abbey and Bath Spa.

We are looking for an engaging and passionate **Receptionist **to join our Truly Talented team

**What we offer**
- £11.25 per hour
- Permanent, full-time contract

**Our benefits**
- Worldwide employee discounts at Marriott Hotels
- F&B discounts and £45 rooms at all Axiom Hospitality Hotels (yes, this includes our 4 and 5 star hotels in London)
- 28 days holiday including bank holidays, increasing yearly to a maximum of 33 days
- Discounts across retail, restaurants, events and more, through our Hapi Hub benefits portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Yearly complimentary Axiom Xcape stayover after one year of service
- Growing team with great training, progression, and promotion opportunity
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals on duty
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high-performing hotel team renowned for their approach and delivery of unparalleled service.

You need to work well under pressure with an ability to coordinate efficiently with other departments and bring good administration skills.

As a **Receptionist**, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

If you are passionate & looking to develop within a truly talented team, get in touch with us today

**The core skills and experience required to succeed**
- Truly passionate about the Hospitality Industry
- Previous experience as a receptionist is preferred but not necessary
- Ability to understand our guests’ needs to create exceptional service experiences, that result in lasting memories
- Excellent personal presentation
- Ability to function independently with a minimum of supervision
- Excellent communication skills, the ability to communicate verbally and in writing
- To be an enthusiastic team player with a flexible approach

Having these core skills will put you one step further toward joining Axiom Hospitality and the Abbey Hotel, Bath

**Opportunities for all**

We offer our people a world of opportunity. At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners. With our serious growth plans comes serious opportunity, and there will always be new opportunities for you to grow and challenge yourself.

**Job Types**: Full-time, Permanent

**Salary**: £11.50 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Referral programme
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Bath: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception: 1 year (required)

Work Location: One location