Receptionist

4 days ago

Bath, United Kingdom Connect Appointments Full time

**Receptionist - Bath**

Connect Appointments have a fantastic opportunity a Receptionist as part of our clients integrated facility services to Capgemini for their UK office portfolio, within a Global contract. The purpose of the Receptionist role is to support ISS in delivering an excellent service.

The role is very much a proactive role, drawing in people, processes, systems and information as required. A very genuine career development opportunity.

The role is 22.5 hours per week, with nominal core hours of 0800-1230 but in essence this is a flexible role within an agile team. It is a role for the inquisitive, energetic and ambitious. It involves ambiguity and complexity, fast paced decision making and risk.

**Skills & attributes**:

- A high level of written and verbal communication skills.
- High level of accuracy and attention to detail
- Good time management skills
- Ability to achieve deadlines, work under pressure and use own initiative
- Able to communicate at all levels
- IT literate with an excellent understanding PowerPoint/Word/Excel
- Engaging; enthusiastic; inquisitive; energetic
- Positive and flexible, team-based attitude
- Composed under pressure
- Able to act at all times in a professional manner to the benefit of the company and maintain confidentiality at all times
- A high level focuses on the achievement of targeted results
- A high level of flexibility and a positive attitude to innovation and change

**Responsibilities**:

- Assist in delivering the unexpected to our clients through first class customer service.
- Main point of contact for customer requests and enquiries.
- Ensure that all visitors to the building are met by their host before being allowed access to the building.
- Prepare all visitors and delegate passes in a timely manner where possible prior to the customer/visitors’ arrival to site to ensure a seamless entry to site and reducing wait times.
- Ensure the general reception area is always kept in good order and take action if required to enhance the workplace experience.
- Use foresight and check the next day’s meeting room bookings, making amendments as necessary.
- Serve as an information source for customers and all visitors to the building
- Answer the telephone in a polite, friendly, and professional manner.

**What to expect from the role**:

- A working week of Monday - Friday, 8am until 12.30pm
- A salary starting of £13.00 per hour

**Job Type**: Part-time

**Salary**: £13.00 per hour

Expected hours: 22.5 per week

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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