Front of House Staff

6 hours ago

Swansea, United Kingdom The Mermaid Cafe Bar & Restaurant Full time

Do you look forward to day ahead?
- Do you strive to ensure all customers enjoy them selves?
- Will you go above and beyond for every single booking that walks through our doors?
- Are you motivated in a fast paced environment?
- Do you have a can do attitude and love working with people?

*If the answer is no to any of the above questions, then PLEASE look at somewhere else*

As Front of House Staff, you will be essential in delivering outstanding hospitality and ensuring a welcoming atmosphere for our guests. Reporting to the General Manager, your core skills in serving and customer service will be vital as you take orders, serve food and beverages, and assist with guest inquiries. Your premium skills in catering, along with relevant experience in food preparation, bartending, and food safety, will enhance the dining experience. Join our team to make a lasting impression and contribute to our commitment to exceptional service.

Role & Responsibilities:

- Proven experience in serving and customer service within a restaurant or hospitality setting
- Strong knowledge of food safety standards and practices
- Experience in food preparation and catering services
- Bartending skills and barista experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining high service standards

You will be expected to work evenings and weekends and be flexible towards the business needs.

In return, we can offer you a *great working environment*, **to be part of a team that really cares about what we do** & of course **Weekly Tips**

PLEASE ONLY APPLY IF YOU ARE GENUINELY INTERESTED IN THE ROLE & YOU CAN WORK WEEKENDS

**Job Types**: Full-time, Part-time, Zero hours contract

Pay: £8.60-£12.50 per hour

Expected hours: 16 - 48 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Physical Setting:

- Café
- Restaurant

Shift:

- 10 hour shift
- 12 hour shift
- Day shift

Work days:

- Every weekend
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Swansea: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person

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