Wellbeing Centres Receptionist

1 day ago

Aberystwyth, United Kingdom Ceredigion County Council Full time

**Wellbeing Centres Receptionist**:
**Closing date**: 22/01/2025

**Reference**: REQ105799
- 21 hours / Temporary
- 24,404 *
- Aberystwyth
- *All salary values are pro-rata.
- About the role

We are looking for a motivated, friendly individual to work as part of a team that provides a great experience to everyone that visits our leisure facilities.

As a Receptionist, based at Plascrug Leisure Centre, Aberystwyth, you’ll be responsible for all aspects of the reception role including dealing with customers, providing information, handling money and ensuring a first class front of house service.

As a council we are embarking on an exciting journey which will see a number of our Leisure Centres become Wellbeing Centres and these roles provide an excellent opportunity to be part of that journey as we contribute to the promotion of positive health and wellbeing of our citizens.

As Receptionist you will be required to assist the manager in the provision of an efficient and effective service and on a day to day basis will:

- handle customers and respond to enquiries, complaints and questions
- receive bookings and process facility hire enquires
- handle money and process transactions using the LA’s systems
- provide administrative support to other staff members
- responsible in ensuring all user information on the system is correct and up-to-date
- support the marketing programme for the facility

We are committed to providing a bilingual service to our customers so we require individuals with a degree of fluency in the Welsh language. Due to our opening hours you will be required to work evenings and weekends as part of a shift pattern.

We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

In exchange for your skills and commitment, we will offer you a range of employee benefits competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here.

Job Description and Person Specification
- What we offer
- Work-life balance
- Lifestyle savings scheme
- Generous employer pension scheme
- Cycle to work scheme
- Learning and development
- Where you'll work

**Porth Cymorth Cynnar - Community Wellbeing and Learning**

We provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

- Lifelong Learning and Skills
- Leisure & Wellbeing
- Early Intervention Services
- Support and Prevention Services
- Ceredigion Pupil Referral Unit

**Aberystwyth**

Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.

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