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Property Management Assistant

2 weeks ago

Swindon, United Kingdom DG Partnership Ltd Full time

**Property Management Assistant - £24,000 per annum + Benefits - Swindon**

**The Role
Are you a self-starter looking for a new challenge? Do you possess excellent administration, communication and listening skills? If so, we have an exciting opportunity for you.

Pinnacle Property Management Ltd, the best in residential and commercial block management is seeking an enthusiastic Property Management Assistant who will support the Property Managers in the effective management of their property portfolios by providingefficient and accurate administrative support for the day-to-day operations of each assigned block or development.

**Key Responsibilities:
The key responsibilities of a Property Management Assistant include, but are not limited to:

- Assist with the day-to-day maintenance requirements of a block or development.
- Deal with flat owners/tenants’ queries verbally and in written form demonstrating a high level of customer service.
- Create works orders, in response to enquiries, with authorisation from the property manager if the works are deemed to be complex or costly.
- Deal with on-site staff issues in the first instance and pass on to Branch Manager.
- Circulate information to residents concerning management issues.
- Liaise with insurance brokers on existing and new claims.
- Assist with the preparation of budgets for a small portfolio of properties.
- Deal with any other property issues that may arise within the team.

**The Company
Pinnacle Property Management Ltd is a privately owned property management firm that employs over 60 people to provide its services. Our innovative, hands-on approach to property management has proven to be extremely effective in establishing long-term relationshipswith both property developers and residents. We understand the significance of providing an efficient and dependable service, especially in an industry where this is not always the case.

**The Benefits
- Pension
- Cycle 2 Work Scheme
- Electric Car Salary Sacrifice Scheme
- Free Workplace Electric Charging
- Holiday Purchase Scheme
- Regular Socials (Summer BBQ and Xmas Party)
- Refer a Friend Scheme
- New Business Referral Scheme
- 5 Year & 10 Year Service Awards
- Full Training & Support
- Modern Offices with Coffee Bar
- Friday Coffee & Bacon Roll
- Competitive Salary with Yearly Reviews
- Flexible Working Hours.
- 23 days holiday and an extra 2 days at Christmas.

**The Person
The key skills and qualities of a Property Management Assistant are:

- Well-presented and courteous to clients at all times.
- Must have passed Part 1 IRPM exam or be willing to study for the next available intake to develop skills.
- Excellent communication skills, both verbal and written.
- Strong organizational and time management skills.
- Excellent interpersonal and conflict resolution skills.
- Proficiency in Microsoft Office.