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Customer Service

2 weeks ago

Mansfield, United Kingdom Perrys Motor Sales Ltd Full time

**Who are we?**

Perrys is an award winning leading automotive retailer with a turnover in excess of £600m. Established in 1908 Perrys is a nationwide franchised dealer group with 51 dealers in 30 locations.

We are looking for individuals who can put our ethos of ‘People First’ into everything they do at our Mansfield, Worksop and Alfreton branches.

**About the role**:
We are looking for applicants who are well presented with excellent customer service skills and a professional manner. This is a permanent, full-time position. Experience in the automotive sector is not essential, as all training is provided to support your success in the role.

As a Perry's employee, you will be encouraged to inspire others and work as part of a collaborative team. Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.

**Responsibilities day to day**:

- Welcoming guests into the showroom, and engaging with them to discuss requirements
- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
- Co-ordinate and work alongside the sales manager
- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
- Prepare order forms and other relevant paperwork

**About you**:
Essential:

- Full UK Manual Drivers Licence
- Customer centric attitude
- Excellent customer service skills & proven ability to build a strong rapport with customers
- Flexible and ability to work evenings and weekends (on a rota basis)

Desirable:

- 2 years’ experience in a customer-facing service role
- Previous retail sales experience
- Passion for cars and the latest technology

**Benefits**
- 22 days plus bank holidays
- £37,000 OTE
- Generous long service rewards
- Workplace pension
- Company car
- Generous staff retail and vehicle discounts
- Flexible working

**Application procedure**

Successful applicants must be available all day to attend an interview session on **Wednesday 17th May** based at an offsite location. Please note we are unable to offer alternative dates or times.

**Salary**: Up to £37,000.00 per year

**Benefits**:

- Additional leave
- Discounted or free food
- Store discount
- Wellness programme

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Full UK manual driving licence (required)

Work Location: In person