Monitoring & Diagnosis Dispatcher

2 weeks ago

Glasgow, United Kingdom Renewable Energy Systems Limited Full time

**Description**

**Do you want to work to make Power for Good?**

We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy.

We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them.

RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally.

**The position**

As a Monitoring and Diagnostics Dispatcher, you will be part of our Analysis and Operations team. You will work as part of a highly motivated team responsible for monitoring, reporting and analysing RES operated and managed renewable energy assets. You will monitor renewable energy assets and escalate (dispatch) technical issues to field based resources to ensure a rapid response and maintain high asset performance levels

**Key Accountabilities**

The M&D Dispatcher will:

- Monitor assets via SCADA Systems and bespoke monitoring tools
- Analyse events and follow standard procedures to diagnose potential causes
- Dispatch appropriate resources to the event
- Track progress of events in the response phase of the event
- Update systems and administer system data
- Produce production and performance reports

Knowledge

**Skills**:

- Trouble call procedures
- Systems to monitor asset/process performance
- Knowledge of renewable energy plant would be a considerable advantage
- Excellent interpersonal and communication skills
- Ability to focus attention for long periods and work under pressure in a dispatch environment
- MS Office skills to intermediate level
- Ability to write and work to strict operational procedures.

Experience

**Qualifications**:

- Experience in a monitoring, control or dispatch
- SCADA experience would be a considerable advantage.
- Experience of using data analysis tools
- Experience of using collaboration tools like MS Teams to communicate and work with colleagues would be an advantage.
- Equivalent to NVQ level 3

At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.

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