Automotive Account Coordinator

4 days ago

Birmingham, United Kingdom BCA Full time

**Automotive Account Coordinator (office based)**

Mon-Fri 09:00-17:30 (Occasional weekend work available as overtime)

Salary £25,000

Location: 6280 Bishops Court, Birmingham Business Park (on - site)

Contract type: Full time/Permanent

Hours: 40 per week

**BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar. We’re growing hugely and are on a key digital transformation journey. Through acquisition, simplification and innovation BCA aims to drive accelerated growth. Backed up by industry leading technology we have a nationwide team of logistics and inspection professionals and offer a full range of integrated services to support our customers through the entire fleet management process.**
**The Job: Account Co-ordinator**
Reporting to, and in direct support of the Team Leader and indirectly in support of the Customer Service Centre Manager. This is a role that involves managing requests on behalf of the client and their customers covering a range of areas within the Demonstration Team

To be an ambassador of BCA, delivering a superb service at all times. Ensuring internal and external customer expectations are met through clear communication to the business via relevant method enabling BCA to achieve contracted KPI’s/SLA’s.

**Responsibilities**

Duties will include but not be limited to:

- Answering customer/ client queries and processing bookings.
- Advising of estimated delivery dates/chasing late deliveries.
- Dealing with ad hoc queries, amendments and customer complaints.
- Monitor and progress vehicles through various internal departments.
- To ensure proactive communication is maintained throughout the vehicle fleet and booking process.
- Liaising with and maintaining a professional point of contact with the Client.
- Be a service advocate and maintain a positive and professional nature at all times.

**Person Requirements**
- Strong administration and interpersonal skills.
- Out-going personality.
- Must be proficient in Microsoft Word and Excel.
- Excellent communication skills, both verbally and written.
- Ability to meet specific deadlines & prioritise effectively.
- Accuracy and attention to detail with high organisation.
- Team player but also able to work on own initiative.
- Background in a Customer Service environment and the automotive industry ideal.
- Ability to innovate processes to improve efficiency.

  • Automotive Logistics Coordinator

    3 days ago

    Birmingham, United Kingdom BCA Full time

    **Automotive Logistics Coordinator** **Location: Birmingham** **Salary: £25,000 basic, plus 25 days annual leave** **Mon - Fri 08.00 - 17.30** **Job status: Permanent** **Who we are** BCA Logistics are part of Constellation Automotive Group, the largest vertically integrated digital car marketplace in Europe. We are backed up by industry leading...

  • Automotive Key Account Manager

    3 days ago

    Birmingham, United Kingdom Aspion Full time

    Experienced in selling into the automotive industry? Do you have a good knowledge or the metals industry? Looking for an opportunity to join a market leader? Then this is the role for you! I am currently supporting a Global market leading company within the Metals industry. This company operate in industries including but not limited to Aerospace,...

  • Account Coordinator

    3 days ago

    Birmingham, United Kingdom BCA Full time

    **Account Coordinator (office based)** Mon-Fri 09:00-17:30 (Occasional weekend work available as overtime) Salary £25,000 Location: 6280 Bishops Court, Birmingham Business Court Contract type: Full time/Permanent Hours: 40 per week **BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group,...

  • Dealership Accountant in Birmingham

    1 week ago

    Birmingham, United Kingdom Chris Eastwood Automotive Ltd Full time

    Specialist Recruitment Consultantsto the Automotive IndustryDescriptionDealership Accountant required to produce accurate and timely monthly management accounts and balance sheets for your area of responsibility. Monitor the financial performance of each department, advise senior managers of variances, and produce detailed analyses when necessary. Assist in...

  • Management Accountant in Birmingham

    1 week ago

    Birmingham, United Kingdom Chris Eastwood Automotive Ltd Full time

    Specialist Recruitment Consultantsto the Automotive IndustryDescription:Multi Site - Senior Assistant Accountant / Management AccountantThe role involves producing management accounts, management information, and manufacturer returns in a format that enables effective decision-making by management. Responsibilities include:Producing monthly site and...

  • Temporary Dealership Accountant in Birmingham

    1 week ago

    Birmingham, United Kingdom Chris Eastwood Automotive Ltd Full time

    Specialist Recruitment Consultantsto the Automotive IndustryTemporary Dealership Accountant in BirminghamReference: 13227Position: Temporary Dealership AccountantLocation: BirminghamSalary Package: NegotiableDescriptionWe are seeking a Temporary Dealership Accountant responsible for producing monthly management accounts, key figures, and statistics. The role...

  • German Speaking Sales Account Manager

    2 weeks ago

    Birmingham, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **German speaking Sales Account Manager - Automotive industry** Sales, Existing clients protfolio, CRM, Customer Relationship Manager, Account mnagement, Customer Service, Customer Care, Telephone, Enquiries processing, Manufacturing, Automotive, e-Commerce, Sales Administration, Sales Representative, Inside Sales, ERP,Order processing,...

  • Automotive Sales Manager

    3 days ago

    Birmingham, Birmingham, United Kingdom TÜV Rheinland Europe Full time

    Job SummaryAre you an experienced sales professional with a passion for the automotive industry? Do you have expertise in Type Approval, Homologation, or the TIC market in general? TÜV Rheinland is seeking a dynamic UK Automotive Sales Manager to join our team and play a key role in driving growth within the UK automotive sector.If you are motivated,...

  • Master Production Scheduler

    6 days ago

    Birmingham, United Kingdom GKN Automotive Full time

    **Job title**:Master Production Scheduler - “This is a brand new and exciting opportunity to work with the world’s leading manufacturer of automotive driveline components”, Steve, Plant Director _ **Location: Minworth (near Birmingham International)** **Contract**:Permanent - On Site **Closing date: Sunday 11th January 2026** **About GKN...

  • Account Manager

    3 days ago

    Birmingham, Birmingham, United Kingdom Sanko Gosei UK Ltd Full time

    Company DescriptionSanko Gosei is a renowned leader in the production of injection mold tools and plastic components, serving the automotive industry. With a steadily growing customer base, the company has established a strong reputation for delivering high-quality services and meeting customer expectations. Global presence and in-house tooling capabilities...