General Assistant

**Details**:
**Reference number**:

- 251163**Salary**:

- £22,157**Job grade**:

- Other- CGE**Contract type**:

- Permanent**Business area**:

- In House Services and Estates**Type of role**:

- Estates
- Other**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- WestminsterAbout the job

**Job summary**:
The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system.

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

An exciting opportunity has arisen for an enthusiastic General Assistant to be a key part of our award-winning Catering Services team at the House of Commons.

Catering Services aim to deliver the best quality service with an enthusiastic and professional team for the benefit of all our customers. We are responsible for the efficient operation of the House of Commons catering facilities within the agreed financial framework.

**Job description**:
General Catering Assistants are required to work within the team supporting the Supervisors and Managers to ensure the smooth and effective running of the numerous food and beverage outlets within a busy Catering operation.

You will be responsible for providing a great guest experience while ensuring that all food and beverages displays are beautifully presented and replenished regularly, meeting all agreed customer and operational standards. Helping to ensure that the venue is kept to impeccable standards of cleanliness and free of litter.

The post holder will be passionate about food, beverage, customer service and must be able to work as part of a team. The role will include cash handling for which a great deal of accuracy is required, ordering of product lines and assisting with stock taking.

**Person specification**:

- Relevant café experience in a similar position with experience of a high standard of service in a high-volume, high-quality establishment.
- A high degree of flexibility and adaptability while upholding the values of equality, diversity and inclusion, able to work effectively in a busy environment.
- Ability to work within a team actively helping and supporting others, able to make suggestions to improve current working procedures.
- A sound understanding of current Food Hygiene and Health and Safety practices.
- Basic IT and numeracy skills, experience of using cash till and cashing up procedures.

**Benefits**:
In addition to your salary, we offer an attractive range of benefits including:

- 30 days’ annual leave, pro rata (increasing to 35 days after first full leave year).
- Civil Service Pension scheme.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
- Excellent ‘In-House’ and external training for professional and career progression (either within the catering service or elsewhere in Parliament).
- ‘Star Awards’ staff recognition scheme.
- Access to our confidential Employee Assistance Programme with a 24/7 helpline.
- On site gym.

Things you need to know

**Selection process details**:
More information on the role and the full criteria can be found on the job description.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter.- People working with government assets must complete basic personnel security standard checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements**Working for the Civil Service**:

- The Civil Service Code sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- Recruitment Team
Recruitment team :