Assistant General Manager
3 days ago
Job Title: Assistant General Manager Hours: 40 hours per week Rate of Pay: £35,360 per year Location: Chingford About Are you passionate about health, fitness and creating exceptional customer experience? Do you thrive in a dynamic, fast‑paced environment? If so, our Health Club is looking for you to join our team as an Assistant General Manager Our Perks B-Fed – complimentary lunch or breakfast Flexible schedule 28 days annual leave increases with tenure Free gym membership Complimentary gym membership for another person (after 2 years service) Discounted Spa Treatments – 30% Discounted Spa Goods – 20% ELEMIS Products Discounted Meals and Beverages – 50% café/bar Career & Personal Development training Mental Health, Well‑Being and EAP Services Length of Service Awards Staff Awards and Bonuses Discounted entertainment and shopping A Typical Day in the Life of an Assistant General Manager Assists the General Managers in all aspects of club management. Leads, motivates and supports a diverse team of fitness professionals and support staff. Ensures the highest standards of customer service are maintained at all times. Manages members' inquiries, feedback and complaints professionally and efficiently. Oversees health and safety procedures to ensure a safe environment for members and staff. Supports financial management, including budgeting, forecasting and expense control. Promotes and executes marketing strategies to attract and retain members. Coordinates and manages events, promotions and community outreach initiatives. What We Are Looking For Proven experience in a supervisory or managerial role within the fitness or hospitality industry. Strong knowledge in commercial awareness and a basic understanding of leisure industry software. Excellent interpersonal and communications skills and a customer‑focused attitude. A genuine passion for health, wellness and a desire to inspire others. Strong leadership skills with the ability to motivate and develop a team. Ability to establish rapport, build trust and demonstrate credibility. Ability to multitask and manage time effectively in a fast‑paced environment. A proactive and positive attitude with a customer‑first mindset. Ability to work to deadlines and be KPI‑driven. Strong knowledge and understanding of Health and Safety processes and policies. Ability to work flexible hours, including weekends and holidays. Hours can be 5:30 am starts to 10:30 pm finishes. Desirable Skills Some knowledge of cafe/bar membership sales. Crisis management experience. Why Bannatyne? Bannatyne is more than just a gym; we’re communities dedicated to wellness and well‑being. With state‑of‑the‑art facilities and a wide range of classes and services, we provide our members with the tools they need to lead healthier, happier lives. Application If you’re ready to take the next step in your career and join a team that’s committed to excellence we’d love to hear from you Bannatyne is an equal‑opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees. Join us Join us at Bannatyne, where health, happiness and careers thrive #J-18808-Ljbffr
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