General Manager

OverviewQualifications, skills, and all relevant experience needed for this role can be found in the full description below.Now, we’re on the hunt for an enthusiastic General Manager to lead the charge and make our pub the ultimate destination The Queens Head Shoreditch is not just a place to grab after-work drinks and outrageous burgers; it’s a vibrant hub for unforgettable experiences. With an electric atmosphere featuring live sports, shuffleboard, karaoke nights, and DJs that keep the party going, we’re the go-to venue for socializing and making memories.We create a lively experience, and if you’re ready to take the reins at one of East London's liveliest pubs, let’s turn up the fun – get in touch today and let’s create unforgettable experiences together at The Queens Head ShoreditchResponsibilities and QualificationsHeart and Ownership: Bring your passion and ownership mentality to the table We want someone who treats our pub as if it’s their own – bold decisions and a fearless approach are what we need.Cool Under Pressure: Can you keep your composure when the heat is on? We’re looking for a calm, collected leader who can handle any situation with grace and flair.Get Things Done: Leave the ego at the door We value a hands‑on approach–whatever it takes to get the job done and keep our guests smiling.Experience Matters: A minimum of 2 years as a General Manager is essential. You’ll need a solid background in premium gastropub operations, food, and drink.People Skills: You should be a natural communicator with a knack for approachable leadership. Your warmth will shine through as you engage with both staff and guests.Service Excellence: Superb customer service is non‑negotiable You’ll be the face of our venue, ensuring everyone has a fantastic experience.Financial Savvy: Strong knowledge of financials, operations, and customer satisfaction is key. You’ll need to balance the books while keeping the vibes highMentor and Grow: We want someone with an entrepreneurial flair who genuinely loves developing people. Training and mentoring a high‑performing team should excite youBonus Points: A Personal License is a plus – but if you’re driven and ready to dive in, we want to hear from youJoin the Excitement as General Manager at The Queens Head ShoreditchBenefitsCompetitive Salary: Earn up to £50,000 plus a generous bonus scheme – your hard work pays offCareer Development: Comprehensive training and ongoing opportunities will accelerate your career – your growth is our priorityClear Progression Path: With regular openings and chances to step up, your ambitions will take flight hereEmployee Discounts: Enjoy fantastic savings at all our pubs, bars, and restaurants – treat yourselfStrategic Autonomy: Make meaningful decisions and own your results – be the fearless leader you are meant to beFun Team Culture: Join in on continuous team trips, management incentives, and social events in our warm, family‑friendly environment.Generous Holiday: Take a well‑deserved break with 28 days of holiday each year.Complimentary Meals: Enjoy free meals during your shifts – fuel up for the funSupport When You Need It: Access the Employee Assistance Programme via the License Trade Charity to help you navigate life's challenges.Referral Rewards: Earn up to £1,000 for every successful referral – good people know good peopleFlexible Wage Access: With Stream, you can draw your wages whenever you need them – because life can be unpredictableCelebrate Your Birthday: Enjoy a day off on us to celebrate your special day – you deserve itCycle‑to‑Work Scheme: Enjoy a healthier commute while contributing to a greener planetEnhanced Family Benefits: We offer enhanced maternity, paternity, and adoption pay, along with workplace nursery benefits.Length‑of‑Service Recognition: We celebrate your journey with us – your loyalty matters#J-18808-Ljbffr