Admin Assistant

**Job Description: Admin Assistant**

**Position Title**: Business Administrator
**Reports to**: Account Director
**Location**: Northwich (Office-based, with consideration for condensed hours)
**Industry**: Print Management and Brand Activation
**Employment Type**: Full-time / Condensed hours (considered)

**Job Summary**:
We are seeking a detail-oriented Business Administrator to support our dynamic Print Management and Brand Activation team in Northwich. Reporting to the Account Director, the Business Administrator will be responsible for managing shipments, deliveries, and customer orders while working closely with account managers to ensure the smooth execution of product sourcing and brand campaigns. This role involves extensive use of Excel to handle large data sets, delivery tracking, and managing proof of deliveries. It requires excellent organizational skills and the ability to communicate effectively with clients and internal teams.

**Key Responsibilities**:

- **Shipment & Delivery Management**:

- Coordinate and manage the logistics of shipments, including tracking parcels and ensuring timely deliveries.
- Work closely with delivery partners to manage proof of deliveries and resolve any delivery issues.
- **Order & Customer Management**:

- Process and manage customer orders, ensuring they are accurately entered and followed through to completion.
- **Product Sourcing & Campaign Support**:

- Collaborate with account managers to source products and materials for client campaigns.
- Assist in the coordination of brand activation projects, ensuring the necessary resources and products are secured.
- **Data Management**:

- Manage large sets of delivery addresses and shipment details using Excel, ensuring accuracy and proper organization.
- Generate and maintain reports on deliveries, tracking numbers, and performance metrics.
- Use data to monitor and optimize processes related to shipments and deliveries.
- **Cross-team Collaboration**:

- Liaise with internal teams, including account managers and the logistics department, to ensure seamless communication and workflow.
- Provide administrative support to the Account Director and the broader team as required.

**Required Qualifications**:

- Proven experience in a similar administrative or logistics support role.
- Advanced proficiency in Microsoft Excel, with the ability to manage large data sets.
- Strong organizational skills with a keen eye for detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent communication skills, both written and verbal.
- Experience in managing customer orders and working with delivery systems.

**Preferred Qualifications**:

- Experience in an administrative role is preferable
- Familiarity with parcel tracking systems and proof of delivery processes.

**Key Competencies**:

- Strong organizational and multitasking skills.
- Customer-focused approach with the ability to problem-solve effectively.
- High attention to detail and accuracy in data management.
- Proactive and team-oriented mindset.

Pay: From £23,886.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)
- Microsoft Excel: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Admin Assistant