Data and Logistics Apprentice

CHP are an award winning, people focused organisation based in Chelmsford, Essex, and we are hiring. We have been transforming lives by creating great homes for people unable to rent or buy privately since March 2002 and we aim to build a home a day - 365new homes per year.

**We are looking for a Data and Logistics Apprentice to join the team.** There couldn't be a more exciting time to join CHP as we are currently experiencing three times the growth of the industry average. Whilst our customers are at the heartof everything we do, we also aim to make sure our people are happy and healthy, so they can provide the best services. We facilitate collaborative working and host a range of learning activities to develop our people, support their career aspirations and professionalqualifications as well as encouraging team building.

Our commitment to our people has been recognised for a number of prestigious awards. In 2018 and 2020 we were ranked a Top 100 Not-For-Profit Organisation to Work for by the Sunday Times and named a Top 25 Housing Association by 24housing magazine. Thisyear, we've been named a finalist in the Housing Heroes Award for Employer of the Year. We received this nomination because of our work to support our teams during the coronavirus pandemic. We are a voluntary living wage employer and accredited as a DisabilityConfident Employer.

With wellbeing being one of our top priorities, we aim to help our employees achieve a successful work/life balance. We recognise that people have other commitments outside of work and therefore have a flexible working policy in place to support those whoneed to adjust the hours or days they work. We encourage employee participation on all levels, and we're always open to new ideas or ways of working. We regularly survey our employees and ask each other for feedback so that we continually improve and buildtrust.

**Requirements**:
**What you'll be doing**:

- Work in partnership with Service Delivery colleagues and suppliers to obtain and process correctly identified information and analyse / report on performance data to minimise cost, enhances value for money and drive continuous improvement.
- Work with the Operations teams to co-ordinate the transition of materials and equipment in and out of the warehouse, including stock delivery, transfers, returns, and issue, along with the invoice and payment processes.
- Attend college to gain relevant qualification NVQ level 2 or 3.

**Data Analysis**
- Work with the Performance Analyst and Performance Manager to drive continuous improvements in processes and reporting, ensuring these are implemented.

**Logistics**
- Act as a point of contact with suppliers, Customer Resolution Centre, Operational Supervisors and trades teams by answering queries.
- Monitor planned work appointments to ensure requested materials are complete, correct and available for the appropriate appointment.
- Use Outlook and the DRS scheduling system to help effectively co-ordinate the activity of Drivers in delivering materials and clearing waste from site.

**What we are looking for**

**Experience, knowledge and skills**
- Ability to work accurately, methodically and meet deadlines.
- Good computer skills with a keenness for collating data and working with excel and other database tools.
- Ability to work flexibly and as a member of a team.

**Benefits**
- **The salary for this post will be £15,000 Per Annum**:

- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- CHP Participate volunteering programme
- Competitive pension scheme
- 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.