Technical Support Officer

2 days ago

Nottingham, United Kingdom The NAPIT Group Limited Full time

**Job Title**: Technical Help Officer

**Location**:Mansfield, Nottinghamshire

**Salary**:£42,000 per annum

**Job Type**:Permanent, full time (37.5 hours a week)

**About the role**:
**Purpose & Main Duties**:
Predominantly electrically biased, we are looking for a motivated, fully qualified and experienced person with an excellent broad knowledge of the electrical industry and associated regulations and standards to BS 7671, Building Regulations and related BScodes of practice. An understanding of BS 5839, BS 5622 and renewable technologies would be an advantage.
- You will be taking calls and responding to technical and related enquiries from NAPIT's registered members and local authorities around the requirements of BS 7671 Wiring Regulations, Building Regulations and associated industry practices.

**Essential Requirements**
- To include a high level of technical competence and electrical qualifications across a wide range of electrical installations, backed up by a detailed knowledge and familiarity of BS 7671 and related documents. **An electrical apprenticeship/core electrical qualification along with BS 7671 wiring regulations and electrical inspection and testing are required as a minimum.**:

- Excellent time management and customer service skills to ensure deadlines and customer expectations are met.
- Knowledge of MS Office to include report writing and spreadsheet work.
- Occasional work may be off-site with customers, therefore a full driving licence and ability to work collaboratively is desired.
- Knowledge of Certification Bodies and training activities desired but not essential. On the job training will be provided for process and systems familiarity.
- You may also be required to provide technical assistance to other areas of the business.

**Benefits and package**:

- Contributory pension.
- Eligibility to join a health insurance scheme following successful 3-month probation.
- On-site parking.
- Various discounts from services provided by NAPIT and external partnerships.
- 20 days p/a + statutory holidays.

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