Customer Accounts Administrator

2 weeks ago

Middleton, United Kingdom J.W. Lees Full time

CUSTOMER ACCOUNTS ADMINISTRATOR
- JW Lees Greengate Brewery, Middleton, Greater Manchester, United Kingdom
- Permanent
- £24,500 plus great benefits

**Credit Control Vacancy - JW Lees Brewery, Middleton**

We have a great opportunity for a **Customer Accounts Administrator** to join the Credit Control team at the Greengate Brewery. This role is all about building relationships with our customers and effectively managing and reducing debt. Previous experience in a credit control/finance role would be advantageous but not essential.

**What we offer you as a Customer Accounts Administrator**:

- Competitive pay - Up to £25,500
- 30 days plus 3 bank holidays
- Enhanced sick pay
- Private healthcare
- Profit share
- Discount in all our pubs and hotels
- Access to our employee assistance programme
- Annual company party & conference
- Free beers on a Friday

**Key Responsibilities**
- Monitor held orders and take action accordingly***:

- Collection of trade/rental debts
- Aged debtor detailed reporting
- Administration of accurate records of all customer communication
- Update and maintain customer records
- Deal with customer queries/complaints***:

- Sales ledger tasks, including cash allocation and invoice/credit note posting

**Key Competencies and Skills**
- Excellent communication and interpersonal skills
- Excellent customer service skills
- Ability to work based on own initiative and as part of an established team
- Ability to work within a pressurised environment
- Credit Control experience would be an advantage, but full training will be given
- Experience of sales ledger procedures/processes
- Excellent computer skills
- Professional and well organised approach to work
- Good attention to detail and accuracy

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