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Housing Officer

2 weeks ago

Leeds, United Kingdom 300 North Limited Full time

Housing Officer
- Location: Morley, with travel to the Leeds/Huddersfield area
- Salary: £29,000

My client is looking to hire a driven housing officer to join a growing, collaborative team. Reporting into the senior Housing officer, you will work alongside another housing officer covering a portfolio of circa 460 properties consisting of assisted living and general needs flats.

Duties of the role include:

- To assist with the housing management of local authority homes including homes across extra care facilities.
- Provide support to across a range of housing management issues including but not limited to; rental income and debt management, anti social behaviour, breaches of tenancy, succession and assignment, all in accordance with relevant legislation and contract policy and procedures.
- Take action and develop initiatives to solve problems and beat the specification at every opportunity
- Support the delivery of our repairs and maintenance requirements.
- Assist in providing help and support to customers including advice on rent payments where appropriate.
- Ensure customers meet and maintain all the obligations outlined in their tenancy agreement.
- Develop close working partnerships with a number of different organisations.
- Working alongside the other housing offices and housing manager to minimise void turnaround times
- Help with the Preparation of documents that may be used in case conferences or as evidence in court.
- To be an integral part of the housing management team, deputising in the absence of colleagues and carrying out any other reasonable ad-hoc duties as required.

Person Specification:
Essential Requirements:

- Previous experience as a housing officer
- Able to work from the Morley office in Leeds.
- Good standard of written English
- The ability to communicate effectively with customers.
- Hold a current UK driving license and have daily use of a vehicle.

**Job Types**: Full-time, Permanent

**Salary**: £30,740.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: One location