Customer Care Co-ordinator

5 days ago


North London, United Kingdom Fawkes & Reece (London) Full time

Day to day duties as a Customer Care Co ordinator
- Conduct customer focused research to personalise experiences
- Address and resolve customer complaints
- Gather critical customer feedback to shape the company's strategies

Skills we're looking for as a Customer Care Co ordinator
- Experience of working in a professional secretarial/administration role.
- Previous experience in a demanding and fast paced customer service environment.
- Excellent communication skills, both written and verbal.
- Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills


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