Scheduler

6 days ago

East London, United Kingdom Omni RMS Full time

**Scheduler**

**Business Area: Administration**

Vacancy Base: Armada Way

County: Greater London

Contract Type: Permanent

Hours: 24 hours - Weekend shift

We are working with a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK’s highways network. They take pride in offering a dedicated, flexible approach which supports their clients, underpinned by the recruitment, development and retention of a locally based workforce. They want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with their company.

**Activities of the team/department that this role will operate in;**
- Assess all enquiries against the defect guidance and relevant intervention levels to determine appropriate response timescale
- To continually liaise with operational supervisors to discuss workload and resource available
- Locate the most appropriate gang based on proximity, skill set and availability and alert them of the job by telephone
- Ensuring all relevant information is provided to the gang, including due time, job/enquiry number and full location and description, using specialist systems
- Raise Section 81 requests as required and distribute results to all relevant parties
- Ensure appropriate permits are applied for where necessary in accordance with the relevant Permit Scheme
- Provide 24/7 service to our client

**Purpose of the role and your responsibilities;**
- Accountable for ensuring works are raised and actioned as appropriate and fed back to relevant parties - internally and externally
- Escalate issues as appropriate
- Performance monitoringEfficiency monitoring

**Formal qualifications required;**
N/A

**Skills required;**
- Previous experience with scheduling or asset management systems

**Experience required;**
- Previous experience in industry or elsewhere within a control room function is desirable.
- Comfortable talking to multiple different people with various levels of seniority.

**Knowledge;**
- Knowledge of highways industry and/or good geographical knowledge of London would be ideal.

**Personal qualities;**
- Excellent communication skills (written and verbal)
- Ability to take initiative
- Resilient and resourceful
- Flexible in respect of working times

**Job Type**: Part-time
Part-time hours: 24 per week

Work Location: In person

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