Scheduler
3 days ago
We are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Maxillofacial Unit.
This is an interesting post, scheduling patients for theatre for Oral, Maxillofacial, Head & Neck and ENT patients.
Reporting to the Service Coordinator and working closely with the Consultants and Medical Secretaries in order to ensure the delivery of the service within NHS targets. The role will involve working flexibly within the department to provide and receive confidential and sensitive information, written, aural and verbal, to be exchanged with patients/clients, relatives, staff or external parties.
We are looking for someone who is methodical, organised, has good attention to detail, with the ability to plan. An excellent communicator both written and verbal is essential, as well as the ability to follow laid down processes and procedures. The main task within the role is to schedule both inpatient and daycase admissions, ensuring maximum use of available theatre capacity whilst working in conjunction with RTT wait times and NHS targets.
Our team is made up of 20 Maxillofacial Consultants and approximately 25 supporting clinicians, all of which are looked after by our team of medical secretaries / schedulers.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients, We regularly receive excellent results from patient satisfactions surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and developing our workforce with support for continuing education and learning.
To provide full scheduling support to the Maxillofacial Department for both inpatient and day case admissions
Ensuring maximum us of available theatre capacity
Liasing with patients or patient's carers and Consultants as necessary for optimal diagnosis / treatment
Assess needs of individual patients and where appropriate rearranging patient combinations to maximise Consultant operating lists and co-ordinate joint cases with other specialties within the Trust
Ensuring patients cancellations are managed in accordance with Trust Policy
Communicating with various departments and services to ensure patients admission for surgery is seamless
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