Clinical Support Team Administrator

2 days ago

Bury St Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Suffolk are looking for an extremely professional, conscientious, calm and confident individuals to be a part of the Administration Team.

This role will be supporting the Webinars and administration team. This will involve working closely with professionals and the general public. Working with different electronic patient systems to maintain patient information. This role will offer the individual a chance to work within our webinars administration, dealing with the general enquiries from professionals and the general public, making and receiving phone calls, updating patient records and general administration support. This role has a shift pattern of 8am-4pm, 8.30am-4.30pm, 9am-5pm and is currently hybrid working.

Previous administration experience is essential. Full training will be given for this role. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

**Essential criteria**:
Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

**Benefits**:
**Benefits included with this role are**:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

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