Customer Support Advisor

2 weeks ago

Newcastle upon Tyne, United Kingdom RIOSGLOBAL Full time

Ready to kick-start your career in a fast-paced, people-first environment? We're hiring **Customer Support Advisors** for an **immediate start** If you’re someone who thrives on helping others, loves solving problems, and wants to be part of a genuinely supportive and energetic team - this is the role for you.

Whether you're experienced in customer service or looking for a fresh start, we offer full training and continuous support to help you grow.

**About the Role**:
**What You’ll Be Doing**:

- Resolving issues efficiently while keeping things friendly and professional
- Working collaboratively with your team to meet service goals
- Accurately logging customer information into internal systems
- Providing clear updates and solutions - no scripts, just genuine conversations

**About Us**:
We’re a growing company with a strong focus on customer care - not a call centre, but a close-knit support team where your voice is heard and your work matters. We pride ourselves on creating a workplace that’s inclusive, energetic, and built on respect.

If you enjoy speaking to people and love the satisfaction of helping others, you’ll fit right in. We invest in our team - with training, career development, and a positive working culture.

**What We’re Looking For**:

- Excellent communication skills
- Friendly, calm and professional manner
- Ability to multi-task and stay organised
- A proactive attitude and team spirit
- Previous customer service experience is a bonus - but not essential

**Why Join Us?**
- Immediate start available
- Full-time, permanent role
- Paid training provided
- Career progression opportunities
- Fun, friendly and supportive environment
- Regular team incentives and recognition

**Job Types**: Full-time, Part-time

Pay: £12.00-£15.00 per hour

Additional pay:

- Bonus scheme
- Commission pay
- Loyalty bonus

**Benefits**:

- Employee discount
- Flexitime
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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