Receptionist / Administrator
2 days ago
An exciting opportunity has arisen for an enthusiastic, reliable and motivated individual to join the Theatres Central admin team.
**Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.**
Applicants should demonstrate a mature and responsible attitude, be proactive and be able to use their initiative.
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Be familiar with and adhere to PHNT policies and procedures with particular regard to patient confidentiality, Health and Safety and Administrative Guidance Notes
Admitting/Discharging and transferring patients on IPM, Salus and Bluespier
Case note management, including
Requesting, tracing, collecting and distributing case notes, Theatre Central admission and ensuring accurate patient document tracking
Ensuring that patient’s medical records are fully and accurately prepared in accordance with the needs of the clinical, nursing and management staff.
Taking and passing on messages for all staff within the Department
Photocopying information as requested
Opening, distributing and actioning post as appropriate
Arranging transport for patients as required
Add patients to F/U waiting lists and Book F/U appointments for a number of specialties
Printing Theatre Lists via Bluespier (TIMS)
Being the first point of contact for relatives that come to the ward that enquire about patients, seeking advice form the Nursing staff
To report and seek advice from the Administration Manager if untoward incidents, complaints, problems or abnormalities in working practice that occur which cannot be dealt with
To receive and depart all patients attending and check details on iPM (the hospitals computerised Patient Information Management System)
To log all times onto the computer regarding throughput of patients through the department and process outcome of appointment on IPM
To deal with distribution of case notes
Be responsible for placing patients onto IP/DC waiting list using accurate coding following surgical procedure
Take appropriate action in response to telephone calls from patients, GP’s and other agencies using initiative, within Trust guidelines
To perform any other duties, in any areas of the Department, deemed necessary by the Administration Manager, to include cover for sickness and annual leave.
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