Renal Department Receptionist

3 days ago


Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

We are looking for an enthusiastic, highly motivated and keen individual, to come and take their place with us in this busy Renal Department, where you will provide comprehensive administration and reception support to all Greater Manchester Kidney Care Network (West Sector) Renal Units.

You will be responsible for providing clinic administration and reception support to patients attending for both Outpatient Clinics and Dialysis sessions. Your duties will include receiving and greeting patients into clinic areas, whilst accurately recording the patient’s attendance and clinical outcome on the Patient Administration System (PAS). The Outpatient Clinic Admin Clerk/Receptionist will also be responsible for providing an appointment booking service. The role involves telephone booking of appointments and the scheduling of forthcoming appointments, from other sources of patient enquires, whilst providing a confidential, efficient patient-friendly and outside agency contact service. Integral to the role with be the maintaining of the clinic administration functions on PAS ensuring that they are ‘cashed up’ in a timely and accurate manner at the end of each clinic session.

This is a 37.5 hour post. Reception cover is required Monday - Saturday 7am-6.30pm. There will a requirement on a rota system for a flexible working approach to provide, when required, reception cover at other Renal sites, including Bolton, Wigan, and Oldham.

You will be responsible for providing clinic administration and reception support to patients attending for both Outpatient Clinics and Dialysis sessions. Your duties will include receiving and greeting patients into clinic areas, whilst accurately recording the patient’s attendance and clinical outcome on the Patient Administration System (PAS). The Outpatient Clinic Admin Clerk/Receptionist will also be responsible for providing an appointment booking service. The role involves telephone booking of appointments and the scheduling of forthcoming appointments, from other sources of patient enquires, whilst providing a confidential, efficient patient-friendly and outside agency contact service. Integral to the role with be the maintaining of the clinic administration functions on PAS ensuring that they are ‘cashed up’ in a timely and accurate manner at the end of each clinic session.

This is a 37.5-hour post. Reception cover is required Monday - Saturday 7am-6.30pm. There will a requirement on a rota system for a flexible working approach to provide, when required, reception cover at other Renal sites, including Bolton, Wigan, and Oldham.

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.



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