1st Line Support Analyst

2 weeks ago


Hinchingbrooke Business Park, United Kingdom Hancock and Parsons Full time

1st Line Support Analyst Required for an exciting opportunity with a rapidly growing organisation to work on a busy Service Desk

To be considered you should have excellent communication skills and most of the following -- Monitoring Tools (NOC)
- Knowledge of Virtualisation Environments
- Knowledge of Storage Platforms
- Networking skills
- Firewall skills
- ITIL Experience
- Educated to GCSE level in Math's and English or equivalent.
- Good communication skills.
- Microsoft Server and Desktop OS
- Installation of Windows OS
- Microsoft Exchange & O365
- Proven Customer service skills.
- Positive, enthusiastic and supportive individual.
- Ability to take ownership of and progress issues.
- Ability to work under pressure.
- Ability to work in a team and to support team members.
- Excellent communication and interpersonal skills.

My client offers a fantastic working environment and excellent opportunities for training and development

Hancock and Parsons Ltd is acting as an Employment Business in relation to this vacancy.
Hancock and Parsons Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.



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