Quality Improvement Lead

5 days ago


Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

An exciting opportunity has arisen to become part of the growing Quality Improvement team at Yorkshire Ambulance Service (YAS). We are looking for an individual who displays a passion for improving quality, has experience in supporting organisation QI maturity through using QI in-depth knowledge of improvement methodologies.

The role will include developing and delivering Quality Improvement (QI) initiatives and training in line with the Trust’s QI strategy. The post holder will work across Yorkshire Ambulance Service and will have the skills to plan, lead and evaluate potential areas for improvement. The post holder will be a visible, responsive and a supportive leader who is able to interpret complex ideas and systems, communicating to a variety of audiences. The post holder will support the development of the Trusts QI Fellowship through coaching and mentoring and they will also be an ambassador for culture change within our organisation.

Additionally, the post holder will have opportunities to represent the Trust both regionally and, on some occasions, nationally.

YAS provides urgent and emergency care services for 5.5 million people across Yorkshire and the Humber. From initial contact via NHS 111 or 999 to non-emergency patient transport through to critical care response. Our vision is to be trusted as the best urgent and emergency care provider, with the best people and partnerships, delivering the best outcomes for patients. To enable us to deliver the best outcome for patients, we need to ensure that they receive consistently high standards of safe and effective care that is constAntly innovating and improving.

**Key responsibilities**:

- Leadership & supervision
- Delivery of training to small and large groups of staff
- Coaching and mentoring to a broad range of people with various levels of QI experiences
- Frequent use of strong analytical skills; critical reasoning ability and effective problem solving
- To lead complex change and delivering agreed outcomes

**Person specification**:

- Highly developed specialist knowledge in Quality Improvement methodology
- Evidence of strong analytical skills; critical reasoning ability and effective problem solving
- Experience of managing and delivering quality improvement projects
- Evidence of dealing with difficult conversations and contentious information
- Extensive experience of leading complex change and delivering agreed outcomes
- Experience of using measurement for improvement



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