European Import Operator

2 weeks ago

Witham, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

We currently have an exciting oppurtunity for someone to join our operations department as a European Import Operator based in Witham, Essex.

**Position**:
**Job Role**
- Develop key service relationships with customers for an effective and efficient service
- Develop effective relationships with overseas agents and suppliers
- Raising a job file once the booking has been taken
- Communicate with clients regarding consignment progress
- Complete day to day import documentation including DEFRA declarations
- Calculate duty/VAT costs for individual shipments
- Co-ordinate with customs for clearance on overseas imports
- Ensure customs clearances are obtained quickly
- Ensure the delivery and or collection of goods across Europe
- Book appropriate transport to meet requirements of goods to be transported
- Costing and quoting clients on a daily basis
- Provide complete manifests or delivery notes for use by transport and warehouse staff as required
- Data entry
- Comply with EU and UK regulations and requirements regarding export / import documentation
- Ensure that geographic knowledge is updated frequently to enable efficient and effective use of transport
- Provide assistance and cover in other areas of the operation team as required
- Attend regular reviews of performance and annual appraisal meeting with manager
- Learn and operate our in house ‘’Azyra’’ system
- Maintaining accurate administrative records
- Resolving and managing queries and complaints courteously and efficiently
- Full understanding of our ISO/AEO systems

**Hours of Work**

Monday - Friday

09:00 - 17:30

1 hour un-paid lunch break

**Requirements**:
**Skills / Experience**
- Experience of working within an Operations or Transport office.
- Import experience.
- Ability to work to a deadline essential.
- Ability to consolidate cargo in the UK, with a good understanding on how to maximise their trailer payloads.
- Must be able to plan loads and have had experience with using weights/cubes.
- Good communication skills and high level of customer service.
- Ability to work as part of a busy team.
- Ability to work on own initiative.
- Good communication and organising skills.
- Experience with Microsoft packages.

**Other information**:
**Benefits**
- 23 days annual leave plus 8 bank holidays
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Onsite parking

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