Service Administrator

Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.

With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen.

Wigan and Leigh is an integrated drug and alcohol service, delivering an asset based community approach to treatment. We specialise in harm reduction and needle syringe provision, psycho social interventions, opioid substitution treatment, referral to detox and community interventions.

Check out our excellent Wigan & Leigh services and what the team do here.

Please note this is part-time position for 22.5 - 30 hours per week. Please indicate what days/hours you are able to work within your cover letter.

**About the job**

You will be part of our services support team, providing an all round adminstration and reception service including secretarial and data related tasks.

It's a very busy service as we have many clients to support so a smooth running support team is crucial to us achieving our aims each and every day

There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with

**REQUIRED SKILLS**:
To do this job successfully, you will need:

- experience of providing great admin support in a busy environment
- the abillity to communicate effectively with a wide range of people
- to be confident working in a team environment, able to work collaboratively with everyone
- a good level of maths and english (verbal and written)
- to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
- a keen desire in personal and professional development
- good analytical skills with an eye for detail
- the strong ability to work under pressure effectively
- a can do, result-driven and positive attitude
- good IT skills, including database management and be comfortable using digital media and a desire to develop your IT skills
- experience working with Google sheets/Excel
- to understand work based Health & Safety issues
- some flexibility with working hours and location from time to time

This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process.

**DESIRABLE SKILLS**:
A full job description will be provided upon request

**ABOUT THE COMPANY**:
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

**We Are With You.**

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

**BENEFITS**:

- Competitive salary
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period