End User Support Specialist

1 week ago


Bristol, United Kingdom CXC Global Full time

CXC EMEA is delighted to be working in partnership with the world's largest aerospace company and leading manufacturer of commercial airplanes and defence, space, and security systems. They are engineers, technicians, skilled scientists and thinkers, bold innovators, and dreamers.

**Responsibilities**:

- Deploy and provide IT support to a variety of laptops/desktops and supporting peripherals.
- Liaise with 3rd line IT teams for additional support of servers, network equipment, voice and video hardware and mobile devices.
- Respond to IT incidents, perform incident resolution or, when needed, escalation to the appropriate group.
- Support software installations.
- Maintain security and policy compliance while performing technical tasks.
- Contribute to technical documentation, knowledge articles, procedures & process definitions.
- Support emergency or periodically planned information systems administration tasks, maintenance/upgrades and configuration changes.
- Contribute to IT projects as needed and as coordinated by the assigned project manager/IT Business partner.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £14.00-£21.80 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Reference ID: 52232-1


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