Receptionist & Facilities Administrator

**Location: Bristol - On site**

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.coM/Flex.

**We give you a world of potential**

Our Facilities team have an exciting opportunity for an experienced Receptionist & Facilities Administrator, based in our Bristol office location.

Within the Facilities team we manage the property, facilities and health & safety for all our colleagues, contractors, third party suppliers and clients on UCI premises.

What makes this role exciting when there are other similar roles in the market? Well, there are a few things that make this role stand out:

- You will join a small/collaborative team dedicated to providing excellent levels of customer service.
- Interesting & varied workload including supporting the business with VIP visits & events.
- Opportunity to meet an array of customers day to day, representing the company & our approachable culture.

Like what you’ve read so far? Then please read on to discover what the role entails.

**A role you will love**

This position will cover the full spectrum of Reception duties as well as facilities administrative and support roles to the facilities team. Providing an outstanding customer service whilst ensuring the site is secure, including access to the building and visitor management.

Ensuring smooth running of day to day operations/business activities of the properties, supporting in keeping facilities maintained to a high standard of amenity and functionality.

The post holder will assist in the collation and reporting of data for important programs such as ESG, Workplace Occupancy, Health and Safety, Workplace Design and Projects, and other programs, in liaison with the Global SME’s (Workplace Occupancy, Global Workplace Design, Global Health and Safety) and as directed and guided by the Facilities Manager.

**Some key responsibilities**:

- Meet & greet at our front desk, managing telephone calls into reception.
- Liaising & coordination with business occupiers, including tenants & their guests.
- Managing facilities inbox/other ticketing system.
- Car parking administration & managing vehicle fleet.
- Administration of contractors/consultants/landlords.
- Purchase orders & invoice administration.H&S administration/Fire warden duties.

**What will you bring to the role?**

The post holder will come from a Reception/front of house background, performed within a commercial office administration environment.

You will hold good customer service/interpersonal skills and can liaise at all levels, particularly when managing and building strong relationships with internal and external stakeholders.

Excellent communication skills (both verbal & written), being adept in conflict management. Understanding the importance of providing a safe, clean, welcoming, and well-presented reception for our staff and visitors.

It would be beneficial for you to have experience in understanding of health, safety and security requirements, along with knowledge of general business operations, however, this is not essential, and training will be given.

**Other key skills required for the role include**:

- Excellent organisation skills & able to work autonomously as needed.
- Attention to detail with the ability to manage numerous competing priorities.
- Strong problem-solving skills.
- Evident pride in internal/external customer satisfaction.
- Dependability, flexibility and adaptability.

Does this sound like the role for you? Don’t hesitate to submit your interest today

**Rewards designed for you.**

**Flexible work**to help you find the best balance between work and lifestyle.

**Health and wellbeing**rewards that can be tailored to support you and your family.

**Invest in our business**by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

**Extra rewards**ranging from recognition awards and team get togethers to helping you invest in your future.