Revenues Officer/admin
7 days ago
**What's involved with this role**:
**Interim Revenues Officer/Admin - Financial Services**
**Job Ref: Bristol 5256529**
**Pay Rate: £20.86 per hour PAYE**
**Hours per week: 37 Monday - Friday, Flexible working times between 7am and 6pm.**
**Role Length: This opening assignment is for 5 months**
**City: City of Bristol**
The purpose of the role is to administer council tax and business rates, ensuring accurate and prompt billing, collection, and recovery of accounts.
**Key Responsibilities**:
- Obtain and assess information to determine local taxation liability in accordance with legislation. This includes determination and allowance of discounts, reliefs, and exemptions.
- Accurately update and maintain the revenues databases to ensure prompt and accurate billing, collection, and recovery of accounts
- Respond appropriately to enquiries received from citizens, businesses and agents and action amendments to accounts.
- Agree repayment plans and determine appropriate recovery action that takes account of the person’s circumstances whilst maximising collection.
- Contribute to the review of working practices, procedures, and documents by making suggestions for improvement in service delivery and performance.
- Take part in the training or coaching of other colleagues either on a one-to-one basis or in a formal training environment e.g. to assist with the induction of new staff.
**Qualifications**:
- 5 GCSE’s, Grades A-C, or equivalent including English and Mathematics.
**Skills & Experience**:
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience in the collection or recovery of revenue (public or private sector).
- A thorough knowledge of local taxation law or experience which demonstrates the ability to absorb and understand complex legislation.
- Ability to contribute ideas for service development.
- An adaptable and positive outlook to cope with pressure and change.
- Ability to work with minimum supervision and to deliver work to agreed targets and standards.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Mosaic).
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**
**To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**
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**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
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