Medical Receptionist

6 days ago


London, United Kingdom PRIMECARE PMS Trading as South Street Medical Centre Full time

(viii) Action requests for transportation. (ix) Ensure patient waiting areas, reception and medical areas are kept clean and tidy Management of Appointment System (i) Ensure full familiarity with all appointment systems currently in effect, including regular and incidental variations (ii) Book appointments and recalls on computer as required ensuring sufficient information is recorded to retrieve medical record (iii) Monitor effectiveness of the system and report any problems or variations required Management of medical records (i) Ensure all records are accurately assembled in advance for each consulting session (if required) (ii) Ensure correspondence, results and reports are filed in accordance with the current procedures (iii) Ensure that records are available for the Doctors in the instances of urgent consultation (iv) Retrieve and re-file records as required, adhering to strict alphabetical order (v) Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover Preparation of consulting rooms (i) Ensure that the consulting rooms are checked at the end of each surgery to ensure that any medical records are returned for filing and the rooms left tidy and secure. Operation of telephone system (i) Receive and make calls as required. Take messages and ensure such messages are passed to the correct person speedily and accurately (ii) Ensure that system is operational at the beginning of each day and switched over to night service and answer phone at the end of each day Start and end of day procedures (i) Open up premises and make all necessary preparations to receive patients and other visitors to the surgery (ii) Secure premises at the end of each working day, ensure the building is totally secured, internal lights turned off and alarm activated.
(iii) Tidy up consultation rooms and waiting area. Make sure cups used has been washed and put away. Other requirements (i) Comply with the Data Protection Act and PMS policy on patient confidentiality at all times (ii) Adhere to the PMS policy on cultural awareness and equal opportunities (iii) Adhere to the PMS policy on Health and Safety (iv) Assist the clinicians with the implementation of the new GMS contract by providing administrative support as and when required. (v) And any other responsibilities falling reasonably within the remit of the post.


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