IT and Office Support Assistant
2 weeks ago
A Japanese company providing high quality global logistics services and developing optimal logistics solutions for their customers is currently looking for an IT and Office Support Assistant. In this role you will be responsible for providing 1st line supportfor all user IT issues that arise, therefore a minimum of 3 years’ experience in IT related experience will be required. Understanding of Japanese culture and some Japanese skill would be advantageous.
**RESPONSIBILITY**:
- Provide 1st line support for all user IT issues that arise
- Support of IT equipment and phones for all staff
- The inventory control including, but not limited to IT and phone equipment
- Some installation of IT workstations (PC, laptops, operating systems and company specific software)
- Assist in various IT projects including company system implementations
- Basic level network infrastructure support
- Utilise 2nd line escalation when required
- Some IT supplier related activities e.g., Procurement
**IDEAL CANDIDATE**:
- Minimum of 3 years’ experience in IT Support
- Successful assistance of projects within previous role
- Cargo Wise experience will be advantageous
- Microsoft Office product knowledge
- Attention to detail and logical approach
- Excellent written and spoken English
- Interest in project work
- Proactive, flexible and resilient
- Optimum time management and able to effectively prioritise tasks
- Strong analytical skills and able to effectively analyse data
- Problem-solving skills, creativity
- Team and service-oriented
- Willingness to learn with new IT products
- Integrity: The role requires appropriate handling of confidential, sensitive information
- Some understanding of Japanese culture and Japanese language would be advantageous
**All applicants must have the right to work in the UK as the Company is not able to offer visa support.
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