Administrator

**Wickwoods**:This is a fantastic opportunity to join a great team at one of the most progressive lifestyle venues in Sussex which is locate just 15 minutes north of Brighton between the villages of Hurstpierpoint and Henfield.

**Package on Offer**:

- Free parking
- One free meal on duty
- Discount on Membership, service & products

**Key attributes we are looking for;**
- Are you loyal, positive and hard working?
- Are you passionate about your career, a team player & trustworthy?
- Do you have good working relationships, rise to a challenge and adapt well to change?

**What is the purpose of the job?**

Responsibility for the financial and team member administration and procedures while supporting the clubs Management Team as required.

**What will I be doing?**
- Ensuring that I deliver the DL Clubs way of operating and supporting the club to do so.
- Administering all new team member starter and leavers processes in line with company procedures ensuring accurate and timely inputting into the HR system for payroll while adhering to all DL Clubs pay rates and guidelines and ensuring all compliance requirements are met.
- Ensuring accurate and timely creation and delivery of contracts or changes to terms and conditions for all club team members (excluding GM & Club Admin).
- Inducting all club new starters into using Fourth and the ways of operating.
- Ensuring all new team members are able to use employee ‘HR tools’ available to them including Kitbag, self-service part of HR & Payroll system, Wagestream, and Learning Locker.
- Promoting our benefits and loyalty scheme to all current team members and new starters.
- Carrying out monthly payroll reviews ensuring accurate pay for hourly and salary team members liaising with payroll directly with pay queries, leavers and final holiday payments and any cost transfers.
- Managing team member records in Fourth for absence, maternity, paternity, probation, holiday etc and record all associated documents in document management.
- Providing the management team with reporting as required on issues such as holidays, sickness, e-learning, maternity & paternity pay forecasting, service anniversaries, probation due, right to work expiry etc. taking proactive actions to ensure deadlines met and all actions managed effectively and accurately.
- Acting as the club point of contact with Club Support on Finance and HR issues.
- Supporting the management team with employee issues and note taking.
- Supporting the management team in ensuring that we recruit great people and induct, train, manage and develop a high-performance team.
- Ensuring that all relevant costs are minimised contributing to the club’s profit and loss performance.
- Working with partners and contractors to ensure consistent delivery of the Service Level Agreements.
- Building good relationships with Club Support and team members to utilise resources for the benefit of all.
- Participating and sharing knowledge and expertise with other team members and ensuring that a key team member is trained to deputise in my absence.
- Assisting when required in the opening and closing procedures for the club.
- Ensuring that HoD’s have managed the time and attendance policy in line with the DL Clubs ways of operating, with schedules being closed weekly and submitted monthly in line with the payroll calendar.
- Auditing new member sales.
- Raising invoices and chasing debtors.
- Delivering ad hoc activities as required.

**How will I be measured?**
- Observing me delivering excellent service and engagement with team members.
- Observing my speed, accuracy, and efficiency to react to incidents, issues, or complaints.
- What members, team members, club support or mystery members tell us about me.
- My performance review against our 6 values.
- How well I follow DL Clubs ways of operating.
- How accurately and timely I complete all daily and weekly financial tasks.
- My achievement of managing relevant costs within financial targets.
- Achieving compliance against all legislative and company audits.
- Monthly club visits from Regional Manager and/or any other Club Support visitors.

**What qualifications, skills and experience do I need?**
- GCSEs in Maths and English or equivalent qualifications or experience.
- Ability to produce high quality work to a deadline.
- Strong organisational skills, comfortable managing multiple projects and priorities.
- Computer literate - experience of working with data systems desirable.
- Can show a genuine passion when engaging with individuals.
- Can demonstrate excellence in customer service.
- Strong listening and collaboration skills.
- Team player.

If you would like to be part of a team in creating something special, please send in your CV

**Job Type**: Permanent

**Salary**: Up to £10.50 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Gym membership
- Life insurance
- On-site parking

Schedule:

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