Case Administrator

1 week ago

Essex, United Kingdom Essex County Council Full time

About the role

**Case Administrator - Probation Service**

Permanent, Full Time

£19,087 to £23,182 per annum

Location: Essex

**Locations**: Basildon, Bedford, Chelmsford, Harlow, Hemel Hempstead, Ipswich, Luton, Northampton, Norwich, Peterborough, St Albans, Thetford, Watford and Wellingborough.

Req ID: 65869

**Permanent. Full time, part time, flexible**

**The opportunity**

Helping people turn their lives around is immensely rewarding. Case Administrators play a key role within the Probation Service, supporting probation staff to work with people on probation.

As a Case Administrator, you will:

- ensure offender and victim information is collated and prepared for case files
- use your great communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
- ensure all processes run efficiently and that systems and databases are maintained properly

Case Administrators are based in a wide variety of settings, including courts, prisons and dedicated probation offices.

**We want you, not your qualifications**

For us, your personal qualities are just as important as your skills and experience. You should:

- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases

In your first months you’ll receive work-based training. You’ll be supported by your team throughout, and you’ll be there for them in turn.

**About us**

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives people the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

**The closing date for the Case Administrator role is 31st October at 11.55pm.

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