1st/2nd Line IT Support Engineer

5 days ago


London, United Kingdom Concept Resourcing Full time

1st Line / 2nd Line / Service Desk Analyst / IT Support / Support Engineer / Technical Support / O365 / Microsoft

Our client, a market leader in their field, are currently looking to recruit an experienced 1st/2nd Line IT Support Engineer for their growing internal support desk. This is an excellent opportunity for someone who's gained prior IT support experience ina service desk or deskside capacity, looking for a challenging role that will give them broad exposure to a range of hardware and software.

Location - Bank, London

Salary - £28,000 - £33,000 per annum + bonus

**The Role**
- Support a range of both software and hardware issues
- Installing computer hardware configurations
- Installing software and networking systems
- Troubleshoot network and software issues
- Training staff on newly installed systems
- Keeping security software up to date
- Display high levels of customer service and an excellent phone manner
- Previous IT support experience, ideally at a 2nd line level
- Experience in a Microsoft environment is a necessity
- Experience with a wide range of systems/software, ideally covering O365, MS Exchange, SQL, Anti-virus, Wireless networking, routers
- Knowledge of LAN
- Experience with programming languages would be beneficial

1st Line / 2nd Line / Service Desk Analyst / IT Support / Support Engineer / Technical Support / O365 / Microsoft

1st Line / 2nd Line / Service Desk Analyst / IT Support / Support Engineer / Technical Support / O365 / Microsoft



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