Assistant Underwriter
2 weeks ago
Overview:
Can you deliver great service?
The location for this role is our Swansea office, and the classification of this role is hybrid. Typically this has entailed three days in the office and two days working from home.
**Reporting to a Team Leader, your main responsibilities in the role will be to**:
- Work with insurance brokers and direct clients to handle new enquiries, amendments to existing policies and policy renewal
- Act as a key liaison between the business and our customers providing regularly updates on every stage of the process
- Maintain effective working relationships with brokers and other stakeholders
- Produce policy documentation, creating and issuing correspondence to customers and brokers
- Play your part in a culture of change as an individual and as a team member
**We’d like to hear from you if you have**
- The ability to work, both, as part of a team and independently
- A set of interpersonal skills that enable you to work successfully with clients by phone or correspondence
- A keen eye for detail and high level of accuracy
- A deep understanding of what good customer service involves
- Excellent organisational skills and the ability to prioritise
- The drive to continually improve the way we work and the services we provide
**What you'll get in return**
- Training and Support
- Flexible employee benefits including a range of discounts from retailers
- Bonus opportunities
- Annual salary review
- Opportunities to progress your career with ERS
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